The Kelsey Group has it right. The Yellow Pages is all about leads. That’s why small businesses consider it such a dominant part of their local advertising.
The only problem is that Yellow Page dominance has not translated on-line so easily. This is causing Internet Yellow Page (IYP) players to face some tough issues as they try to compete with Google on-line.
One of these issues has to do with pricing models. The monthly or annual listing fee model that Yellow Page players employ offline, has limited scale in the world of online advertising (more on that later). This has led IYP players to add cost-per-click (CPC) pricing for online listings. The problem is that CPC pricing is not nearly as universally accepted among local businesses as it is for the on-line businesses that dominate the Google and Yahoo search marketplaces.
The allergic reaction that local businesses have towards CPC pricing stems from the fact that most local businesses are not on-line. What do you do with a click when you don’t have a web page/site to bring people to? Perhaps more problematic is the fact that the 40% of local businesses that do have a web page often lack the skills, time, or resources needed to effectively convert clicks into offline business. This makes advertising in CPC marketplaces costly and very risky for local businesses.
That leads directly to another big issue that IYP players face and that has to do with competing against Google for ad distribution on other web sites. This issue stems from the fact that Yellow Page companies have not yet been able to convert the majority of their advertisers to online performance based pricing due to the reasons previously mentioned.
These two issues create a very real catch-22 for the Yellow Page industry…
At Matchpoint we’re taking a different approach to helping local businesses acquire customers on-line. Staying true to the Kelsey Group meme, we’re all about leads.
Unlike listings that may or may not generate clicks, businesses purchase leads in the Matchpoint marketplace. Our leads give businesses access to qualified consumers that have confirmed interest in finding a specific category of service provider. Businesses can use the phone or e-mail to convert their Matchpoint leads into customers.
See what people are starting to talk about. Give Matchpoint a try.
If you’re a local business, sign-up and start generating leads for your business. Alternatively, if you are a local web site or publisher, you can add Matchpoint to your site and earn revenue from the leads you generate.